Privacy Policy

EcoHouse is committed to protecting your privacy. Please read our Privacy Policy below for a clear explanation of how we collect, use, disclose, transfer, and store your information.

Last Updated: June 22, 2025
Effective Date: June 5, 2025

This Privacy Policy outlines the practices of EcoHouse – Makinohara City, Shizuoka Prefecture, Japan (email: contato@ecohousejapan.com, phone: +81 90-9918-9700) regarding the collection, use, and disclosure of your information when you use our website (https://www.ecohousejapan.com/) (the “Service”).

For Users in Japan

Under the Act on the Protection of Personal Information (APPI), we:

  • Collect only necessary data for (analytics programs, statistical programs, marketing and promotional activities, customer support, targeted advertising)
  • Store your data securely and do not share it without your consent.
  • Allow you to request access, correction, or deletion of your data by contacting (email:contato@ecohousejapan.com).

By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree to these terms, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service.

The revised Policy will take effect 180 days after the updated Policy is posted on the Service. Your continued access or use of the Service following this period will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you review this page periodically.

Information We Collect

We may collect the following types of information when you use our Service:

1. Personal Information

  • Identifiers: Name, email address, phone number, postal address, etc;
  • Account Data: Username, password, profile details (if registration is required).

2. Non-Personal/Technical Information

  • Device Data: IP address, browser type, operating system, device identifiers;
  • Usage Data: Pages visited, time spent, clickstream data, error logs;
  • Cookies & Tracking: Session cookies, analytics tags (see our Cookies Policy).

3. User-Provided Content

  • Voluntary submissions (e.g., contact forms, reviews, survey responses).

4. Third-Party Data

  • Information from social media platforms (if you log in via Facebook/Google/etc.).

How We Use Your Information

We will use the information we collect about you for the following purposes:

  • Analytics programs;
  • Statistical programs;
  • Marketing/Promotional activities;
  • Customer support;
  • Targeted advertising.

If we intend to use your information for any other purpose not listed above, we will:

  1. Request your explicit consent before proceeding;
  2. Only use your information for the specific purpose(s) you have consented to;
  3. Limit exceptions to cases where we are legally required to do otherwise (e.g., compliance with laws, fraud prevention, or security obligations).

How We Share Your Information

We will not transfer your personal information to third parties without requesting your consent, except in limited circumstances as described below:

  • Advertising services;
  • Analytics providers.

We require these third parties to:

  1. Use the personal information we share only for the specific purpose it was provided;
  2. Retain it no longer than necessary to fulfill that purpose.

We may also disclose your personal information when necessary to:

  • Comply with applicable laws, regulations, court orders, or legal processes;
  • Enforce our agreements with you (including this Privacy Policy); or
  • Respond to claims that your use of the Service violates third-party rights.

In the event of a merger or acquisition, where the Service or our company is involved, your information will be included among the transferred assets to the new owner.

Retention of Your Information

We will retain your personal information only for as long as necessary:

  1. To protect your interests and potentially our legal claims within the applicable statute of limitations period;
  2. To fulfill the purposes for which the data was collected, as detailed in this Privacy Policy.

Exceptions for extended retention:

  • When required by law (e.g., record-keeping/reporting obligations);
  • For legitimate business needs (e.g., fraud prevention, enforcing legal rights).

Anonymous/aggregated data:

  • Non-identifiable information (neither directly nor indirectly linked to you) may be stored indefinitely.

Your Rights

Depending on applicable law, you may have the right to:

  • Access and correct or delete your personal data;
  • Receive a copy of your personal information;
  • Restrict or object to active processing of your data;
  • Request we transfer (port) your personal data to another entity;
  • Withdraw consent previously given for data processing;
  • Lodge a complaint with a regulatory authority;
  • Exercise other rights under relevant data protection laws.

To exercise these rights, please contact us at: contato@ecohousejapan.com

We will respond to your request in accordance with applicable laws.

Important Notice:

  1. Prevent us from collecting necessary personal data; or
  2. Withdraw consent for processing required purposes you may no longer be able to access or use services requiring such information.

Cookies

To learn more about how we use these tracking technologies and your choices regarding them, please review our Cookies Policy.

Security

The security of your information is important to us. We implement reasonable security measures to prevent loss, misuse, or unauthorized alteration of information under our control.

However, given the inherent risks of digital transmission, we cannot guarantee absolute security. Consequently, we cannot ensure the protection of any information you transmit to us, and you do so at your own risk.

Third-Party Links and Use of Your Information

Our Service may contain links to external sites not operated by us. This Privacy Policy does not cover third-party privacy practices, including those of any third parties operating sites or services accessible through links on our Service.

We strongly advise reviewing the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Data Protection Officer (DPO)

EcoHouse has appointed a Data Protection Officer (DPO) in compliance with the GDPR (Article 37). For all data protection inquiries, including requests to exercise your rights under applicable privacy laws, please contact:

By Email

contato@wozwebb.com.br

(Response time: 30 calendar days)

Data Protection Officer

Woz Webb – Curitiba, Brazil

EcoHouse
Construction and Real Estate
Company